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Vital Decisions’ goal is to improve the healthcare experience for all people.
This drives us to continuously refine our services to reach and engage all populations — especially to serve individuals who may distrust the healthcare system, with limited access to services, or with systemic and structural barriers to health and wellness.
Diversity, equity and inclusion are core values running through all aspects of our services, culture, staffing and operations. These values are integral to the role we play: Supporting and empowering all individuals in their right to advocate for care that aligns with their values and preferences.
Our work covers all aspects of advance care planning in a way that is compassionate and empowering because we hire the best people who deploy the right interventions, for the right people, at the right time.
Our approach to diversity, equity and inclusion in advance care planning is defined by three goals:
1. Increasing availability and access to our services
2. Increasing the likelihood of engagement in the process of advance care planning
3. Increasing clinically successful outcomes — activated, empowered, informed patients
We are a human centered organization that is enabled by technology to provide an invaluable, highly appreciated experience for members for a need that is largely under-addressed.
Let’s look at how diversity, equity and inclusion (DEI) shape our approach to whole-person care…