About Us

Our mission is to be the force, the catalyst in this country, to fundamentally change how individuals are cared for during an advanced illness.

We ensure that the care of individuals with complex illness aligns with their values and changing preferences throughout every step of their health journey.


Our Expertise

Over 450,000 individuals and their families have participated in advanced illness decision-making through our Living Well Program

Our Specialists are masters level clinicians who have extensive experience guiding healthcare decision-making conversations.

Our digital and telehealth programs are offered free of charge to eligible health plan members and conducted over the phone, by video session or online.

Vital Decisions at a Glance

  • Over 16 years telehealth Advanced Illness Decision Making Experience
  • Serve Retiree, Medicare, Medicaid, Commercial populations
  • Have engaged over 450,000 individuals and family members to date across all 50 states
  • Serve clients nationwide with remote workforce
  • Proprietary advanced illness analytics, clinical intervention model and expertise
  • Recognized by Stanford Medicine’s Clinical Excellent Research Center as a best practice in improving care late in life