Guided Living Voice (GLV) is a flexible offering that supports individuals in different ways. It typically includes a single telephone/video session with a Vital Decisions Care Alignment Coordinator and a digital experience with our My Living Voice care planning platform. The Coordinators proactively reach out to individuals to educate and connect them to helpful services and resources and to encourage and support them in their advance care planning.
Individuals facing difficult illness, and their families, may not be aware of the services available to them or understand their benefits. They may not have thought about or expressed what matters most in terms of their values and preferences and how they align with the care they receive. They may be unsure how to select comfort care, such as palliative care, or when such services can be activated. Guided Living Voice helps address all of these concerns.