Guided Living Voice
Addressing Quality of Life When Care Is Complicated
Whether dealing with a new diagnosis or a more chronic condition, many individuals would like more information and to feel more emotionally supported.
Guided Living Voice is a one-time phone session for individuals living with a chronic condition. Our Specialists help people think about their current and future health care plans and access services available to them.
Coordinators can also connect individuals directly to supportive services available at no extra charge through their health insurance plan — to address stress, pain or symptom management.
Our goal is helping individuals achieve the best quality of life possible, and alleviate some of the burden of managing a complicated health condition.
Guided Living Voice – One-Session Support
- Single conversation by phone or video between member and/or caregiver and an advance care planning expert
- Awareness, education and referral (if desired) to palliative care, hospice or other services
- Support to explore and complete an advance care plan
- Assessment of personal goals and preferences for person-centered care
- Access to My Living Voice web application to document Healthcare Proxy, Advance Directive and Goals of Care, and be able to share with others
“The Vital Decisions Specialist came into my life at the perfect time. They guided and supported me by focusing on what’s important to me at this time. The patience and understanding is greatly appreciated. I highly recommend this program.”
Explore Living Well
Explore My Living Voice
