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for Health Plans

Ensuring your members’ care matches their preferences

Vital Decisions helps health plans support their members through a range of Advance Care Planning programs that seamlessly complement the plan’s own services. Through our telehealth and web-based solutions, we help members and their families clarify decision making, and communicate and document their preferences to ensure the member’s care experience matches what is most important to them now and in the future. We also work closely with health plans to refer individuals to palliative care, hospice and other available services.

In doing so, all those involved in the member’s care benefit:

 

Members
  • Less stress and anxiety
  • Greater family unity
  • Better quality of life
Families
  • Have a framework for decision-making
  • Greater peace of mind
Medical Team
  • Clarity of: Patient wishes
  • Decision process
  • Type of care to provide
Health Plan
  • High member satisfaction
  • Better quality care (HEDIS, Stars)
  • Lower cost of care

How We Support Your Members 

We help individuals to explore, define, document and communicate their care preferences to loved ones and caregivers, and to advocate for the medical care and experience they want.

Living Well

Guided Living Voice

My Living Voice

About Vital Decisions

  • Telehealth company with over 16 years of Advanced Illness Decision Making experience
  • Serve Medicare, Medicaid, Commercial, Retiree populations
  • Over 450,000 members and caregivers engaged across all 50 states and Puerto Rico
  • Serve clients nationwide with remote workforce
  • Proprietary advanced illness analytics, clinical intervention model and expertise
  • Recognized as a best practice in improving care in late life by Stanford Medicine’s Clinical Excellence Research Center

ABOUT US

Proven Value Proposition

20-35%

lower cost for better care

15-25%

fewer Inpatient & ER visits

4.6 of 5

patient satisfaction

59

Net Promoter Score

For more information on how we can best serve your members, please download our free case studies below.