Better Quality of Life
Chief Operations Officer
A strategic change management leader and healthcare executive, Tracy has clinical and operational responsibility over the 4 national centers of excellence including the Specialist workforce and supporting management teams. Additionally, her role has oversight of Quality, Clinical Program Development, and the Learning and Development teams that support the clinical workforce.
Tracy brings a unique blend of clinical leadership and organizational change management experience to Vital Decisions. Tracy has over 20 years of experience working in behavioral healthcare organizations. Tracy joined Vital Decisions in 2015 and most recently served as Vice President of Clinical Operations. Prior to joining Vital Decisions, she served as Executive Director of Behavioral Health at Green Tree School and Services in a strategic change management role. A licensed clinical social worker, Tracy has provided operational and clinical leadership across the spectrum of care including acute inpatient, residential, community based behavioral health, special education, and private practice. Tracy also brings extensive training and experience leading positive organizational change management initiatives. She holds a Masters of Social Work degree from Salem State University Graduate School of Social Work in Salem, MA and a Masters of Art in Positive Organizational Development and Change from Weatherhead School of Management at Case Western Reserve University in Cleveland, OH. Tracy has additional certifications in Developing Positive Leaders. She has provided executive and organizational consulting services to both for-profit and not-for-profit organizations. Tracy has a passion for guiding leaders, teams, and organizations to become the best version of themselves and discovering and growing talent in others.